Context: Under-examined area of caring teachers in higher education contexts. Authors argue that caring is fundamental to teaching, and is inscribed in professional standards: "as human concern, moral re-sponsibility, individual attentiveness and personal responsiveness" (p.66), but not so much in higher education contexts. Authors note that although other scholars have suggested caring 'exemplifiers' ("listen to students, show empathy, support students, actively support students' learning, give students appropriate and meaningful praise, have high expectations of work and behavior, and finally, show an active concern in students' personal lives", p.66), it's not clear which are most significant for students. Moreover, because many of the accounts of caring teachers have focused on local contexts/ particular groups, there is a lack of transferability in these studies. Authors also ask questions about "meaning and status of care as a mechanism to effect change, not just in pedagogic, but also social terms within education more generally" (p.67)
Aim: To theorise 'the caring teacher' in higher education; to develop a theoretical model of caring higher education teacher from teachers' perspectives
Theoretical frame:
Methodology: Inductive, interpretive/ qualitative approach + grounded theory. Participants = 'reputational cases' (nominated as 'experts' by others) in Social Sciences school in UK university (n=15/72 who were nominated). All were selected on the basis of listening to students, empathy, supporting students, fostering active learning, giving appropriate feedback/ encouragement, having high expectations, showing active concern in students' lives. Sample questions from interview 1 (on being perceived a caring teacher) = "What factors do you think were commonly used in identifying you as a caring teacher? (Common factors will be shared with the participant). Do you recognize yourself in them? How?; Do you personally consider caring to be an intrinsic part of your teaching or academic work? How?; What differences, if there are any, could you identify in yourself according to your experience, between when you knowingly care about your students, and when you're not conscious of it?" Sample questions from interview 2 (being a caring teacher): "If I went into a typical class of yours, what might I expect to see you doing?; What does the way that you organize your classes say about your beliefs?". Sample questions from interview 3 (becoming a caring teacher): How did you become a university teacher?; Why did you choose university teaching over other sorts?" (all p.68). Final interview = reflection on process
Findings: Main themes: a relationship at the centre; compelled to care; caring as resistance; and caring as less than.
Relationship at the centre: "the participants showed the most explicit attention to relational matters and reflected critically on every nuance of their behavior if it could feasibly affect their stu-dents, their pedagogies being centered almost solely on under-standing the act of teaching as a principal causal means of making learning happen at a deep and sustained level" (p.69). Data suggests participants viewed teaching as sociocultural activity (various forms of engagement, relational negotiation, various forms of knowledge and practices.
Compelled to care: compulsion articulated as "individuals' naturally affective tendencies and preferences", related to personal beliefs, ideals, histories and visions. However, this 'compulsion' was also a challenge: "These expectations frequently caused confusion of roles however, and created inse-curity particularly when incidents relating to their care had seemed to expose the academics, in which case they resorted to different types of behavior and activity to somehow 'normalise' their caring" (p.71).
Caring as resistance: "conceptualization of dissonance in the institutional-personal nexus" (p.71) - resisting market imperatives to care despite of the system, not because the system demands it, demonstrating "an everyday moral resistance to the operationalization of policies that participants found to be allied to good business decisions rather than learning" (p.71). Other sub-themes included defence ("a mechanism in which caring individuals positioned themselves as buttresses against what was perceived as the steady infiltration of interpersonal values with operationalized processes from externally imposed values", p.71) and subversion ("participants perceiving themselves to be important instruments in maintaining what they imagine to be the core values of higher education that cannot be open to diminution", p.71).
Caring as less than: feelings of conflict between comments on caring and perceptions of being undermined, or that caring (through teaching) = 'less than' other work
(p.75)
Core argument: More research on caring in higher education is needed because "contingent and contextual factors impact upon these teachers' ability to practice this 'care', and when academics' personal beliefs become affected by students' behaviors and institutional policies, then integrating care into teacher-student relationships becomes intensely complex and problematic" (p.75).